Episode 132 - The 3 areas I invest the most time and money into in my business
As I was preparing this episode I originally started thinking about things in the context of each stage of business. I.e. What did I focus on for my first $10k month, and then $50k and then $100k etc… but then I realised that these 3 key areas are important at every single stage of business and when combined, become the “triple threat” to having a stand out and world-class business.
Join me as we chat about these 3 key areas and why they are so impactful and critical for a successful business.
*Important: enrolments for Expansion Mastermind® close on December 23 (ready for a January 23 start date). As you will hear in this episode, customer service/experience is arguably *the most important* area to be successful in and for this reason, we are closing enrolments on December 23 so that we can ensure that all of our incredible new (and existing clients) who are joining us in Expansion are beautifully onboarded and looked after as they enter this space and prepare to officially commence on January 23.
This is the mastermind that’s designed to be an extension of your business.
It’s what I wished I’d had when I first started out.
And YES, it’s got workbooks and templates and resources galore.
And YES, it’s got my team ready to help you with all the tech and systems and things that would normally slow you down and do your head in.
And YES, there are monthly and bi-monthly live and pre-recorded calls, Q&As, office hours and daily access to a private Slack channel.
But it’s ALSO about getting vulnerable and visible and surrounding yourself with sisters who get it and who all want to support you on your journey.
It’s ALSO about taking consistent action to build your desire-led, strengths-based business feeling powerfully held and seen every step of the way.
It’s ALSO about discovering who you are as a person and getting to fall in love with yourself again and again.
And the best thing of all -- it meets you where you’re at right now and takes you from ‘what if?’ to ‘what next?’ at a pace that’s perfect for you.
(side note: as soon as you enrol you can dive into the portal and get a head start before our official January 23 kick off date 😉)
Topics discussed and when to find them:
[1:44]: The three areas that are imperative for any business, especially service-based businesses.
[10:46]: The importance of creating an offer that has a clear point of difference in business.
[14:25]: Your brand and your marketing are not separate things.
[20:17]: Why you need to be really clear and intentional when you are creating and delivering your message.
[22:46]: Why you need to invest both time and money into your brand and marketing.
[25:24]: The importance of onboarding your clients.
[31:55]: The importance of customer service in your business.
Links:
Expansion Mastermind®: https://www.jazzejervis.com.au/expansion-mastermind
The story behind Expansion Mastermind®: https://open.spotify.com/episode/1GCrPi6lPD9MXNoYb9c1GJ?si=cde7192c08a049e8
Neon: https://www.jazzejervis.com.au/neon
Want to book a call with me to chat about your options? Click here.
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